Service providers
Last updated: 7 October 2026. These are the providers that process personal information for WildPing, operated by Nexarch Limited. They process it only to provide the function listed. See the privacy policy for what we collect and why.
| Provider | What for | Data involved | Location |
|---|---|---|---|
| Amazon Web Services | Hosting and storage (Lambda, DynamoDB, S3, CloudFront), email (SES) and text messages (SNS) for alerts, key management (KMS) for mobile-number fingerprints, organisation and WildRescue sign-in (Cognito), server logs (CloudWatch) | All WildPing account, location and organisation data; alert emails and texts; organisation staff sign-in details | Sydney, Australia; standby copy in Singapore |
| Apple | Sign in with Apple, App Store purchases, Apple Maps in the iPhone app. Alert messages include an Apple Maps link to the alert position | Sign-in identifier and, if shared, email and name; purchase records; map area viewed; the position in an alert link when the recipient opens it | Apple's global infrastructure |
| Google Sign-In, Google Play billing and purchase verification, Google Maps and Google Play location services in the Android app | Sign-in identifier, email and name; purchase token; map area viewed; device location handled by Play services on your phone | Google's global infrastructure | |
| Esri, OpenStreetMap, OpenTopoMap | Map tiles on the website's track viewer and organisation dashboard | The viewer's IP address and the map area being viewed | Various |
| LINZ (ToitΕ« Te Whenua) Basemaps | Offline map tiles in the WildRescue app | Map areas downloaded β no personal information | New Zealand |
| unpkg.com, jsDelivr | Code libraries for the website's maps and phone-number formatting | The visitor's IP address | Global content networks |
| GitHub | Source code hosting | Source code, in a private repository | United States |
Carriers and satellite services
Your mobile carrier, and satellite services such as Starlink Direct to Cell, carry data between your phone and WildPing, and carry alert texts to your contact. They are transport providers rather than processors acting for us.
Changes
We update this page when we add or change a provider.
Contact
Nexarch Limited β privacy officer Lee O'Grady β info@wildping.co.nz